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Troubleshooting

1. A valid license is installed, but JExcel does not load displaying the message "JExcel license not found."
Cause: The license file is not installed in the same directory with the native code library or its name is incorrect. The license file should be named jexplorer.lic and located in the same directory as the JNIWrapper native library (jniwrap.dll on Win32 or libjniwrap.so on Linux). If any of these conditions is not met JNIWrapper will be unable to find the license file.

Solution: Make sure that the license file is named and placed properly.

2. A valid license jexcel.lic is installed, but JExcel does not load displaying the message "JNIWrapper license not found."
Cause: The JNIWrapper license file is not installed in the same directory with the native code library or its name is incorrect.

Solution: Make sure that the license file is named and placed properly.

3. JNIWrapper, ComfyJ and JExcel licenses are installed, but JExcel does not load displaying the message "JNIWrapper license not found. Checked licenses: [..\jexplorer.lic - not valid product]"
Cause: The jexcel.lic license file is not valid for the product that you use.

Solution: Make sure that you use the correct license for JExcel product.